Resumen
This article proposes a methodology as an initial step for the development of a knowledge management strategy within an SME dedicated to electrical installations in the construction industry. This process consists of three key steps: a) starting with an observation process; b) applying a survey to project participants, and; c) using a knowledge management maturity assessment tool. These study instruments are expected to provide insight about the state of the organization in terms of knowledge management, identifying enablers, barriers, areas of opportunity and good practices that favor the establishment of the discipline of knowledge management in the company.
Idioma original | Inglés |
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Título de la publicación alojada | Proceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology |
Subtítulo de la publicación alojada | Leadership in Education and Innovation in Engineering in the Framework of Global Transformations: Integration and Alliances for Integral Development, LACCEI 2023 |
Editores | Maria M. Larrondo Petrie, Jose Texier, Rodolfo Andres Rivas Matta |
Editorial | Latin American and Caribbean Consortium of Engineering Institutions |
ISBN (versión digital) | 9786289520743 |
Estado | Publicada - 2023 |
Evento | 21st LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2023 - Buenos Aires, Argentina Duración: 19 jul. 2023 → 21 jul. 2023 |
Serie de la publicación
Nombre | Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology |
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Volumen | 2023-July |
ISSN (versión digital) | 2414-6390 |
Conferencia
Conferencia | 21st LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2023 |
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País/Territorio | Argentina |
Ciudad | Buenos Aires |
Período | 19/07/23 → 21/07/23 |
Nota bibliográfica
Publisher Copyright:© 2023 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.